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Shipping and returns

Delivery

We do our best to ensure fast, secure and tracked delivery.

Processing times

Processing and dispatch within 24–48 business hours (excluding weekends and public holidays).

Delivery method

  • Colissimo
  • Colis Privé

Average delivery time: 4 to 6 business days.

Delivery fees

Calculated automatically at checkout. Promotions may apply.

  • Metropolitan France: Free
  • European Union: €2.99

Tracking and claims

  • Contact our customer service: contact@aroundpassport.com
  • Contact the carrier through its online platform.

Returns & Refunds

We want to ensure your satisfaction while protecting the quality and integrity of our products.

Right of withdrawal

14 days from receipt, product unopened and unused.

Return conditions

Product intact, unopened, in its original packaging. Return costs are paid by the customer unless the error is ours.

Refund

After inspection of the returned product, refund within 10 business days to the original payment method.

Order cancellation

Possible as long as the parcel has not been shipped.

Procedure

For any return or cancellation request: contact@aroundpassport.com

Please include the order number, the reason for the return and, if needed, a photo of the product.

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