Shipping and returns
Delivery
We do our best to ensure fast, secure and tracked delivery.
Processing times
Processing and dispatch within 24–48 business hours (excluding weekends and public holidays).
Delivery method
- Colissimo
- Colis Privé
Average delivery time: 4 to 6 business days.
Delivery fees
Calculated automatically at checkout. Promotions may apply.
- Metropolitan France: Free
- European Union: €2.99
Tracking and claims
- Contact our customer service: contact@aroundpassport.com
- Contact the carrier through its online platform.
Returns & Refunds
We want to ensure your satisfaction while protecting the quality and integrity of our products.
Right of withdrawal
14 days from receipt, product unopened and unused.
Return conditions
Product intact, unopened, in its original packaging. Return costs are paid by the customer unless the error is ours.
Refund
After inspection of the returned product, refund within 10 business days to the original payment method.
Order cancellation
Possible as long as the parcel has not been shipped.
Procedure
For any return or cancellation request: contact@aroundpassport.com
Please include the order number, the reason for the return and, if needed, a photo of the product.